We’re looking for heroes to our multinational partner. Join and discover one of the world’s leading communication services company which has over 100 years of history. Apply now!
Your tasks:
Supporting and maintaining a global network for our dedicated customer
Working closely with design architects (TDA), project managers and other technical resolver groups
Supporting the 1st line engineers with technical information
Solving underlying problems
Supporting other engineering teams to find rootcause
Willing to learn new concepts, new technologies, accepting challenges
Home office is available in this role depending on further agreement
Your skills:
Soft skills:
Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
Ability to comprehend and to oversee various aspects of a problem or a situation
Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
Ability to find root causes of problems and to focus on their quick and efficient solution
Professional skills:
In depth understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/DMVPN/IPSEC technologies
Advanced level of troubleshooting (end to end)
CISCO CCNA, CCNP certification or equivalent knowledge
Service desk experience is an advantage
Langage skills:
English on a fluent level
Any European language on a conversational level is an advantage
Your compensation & benefits:
Excellent salary package
Training and improvement opportunities
Supportive and cohesive team
International working environment
HO opportunity