Company Description
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.
Job Description
Tasks:
Data maintenance within the MIS-PC Service Lines in the CMDB (Asset Manager)
Implement a continuous Life Cycle Tracking of a configuration item
Report to the Head of Quality about End of Life status
Stay in contact with SDM and operational teams to maintain configuration data quality
Cooperate with the Risk manager, the Security manager and Release and Deployment Manager on a daily business
Participate in process community calls and represent the Automotive Unit
Data visualization and report design for management prezentations
Make presentations and trainings about Lifecycle and Configuration management process.
Develop and optimize the existing process steps. Proactively monitors and evaluates the service process, its utilization and timing
Qualifications
Requirements:
At least 3-5 years of proven professional experience in an operational IT area
Hands-on experience with ITIL processes
Strong analytical and conceptual skills
Good communication and presentation skills
Proactive work attitude
Fluent written and spoken English
Strong excel knowledge
Problem solving skills
Advantages:
German language skills
Knowledge of ServiceNow
Personality:
Team player
Additional Information
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
