About Us
We established our service centre supporting Tesco’s operation in the Central European region back in 2019. Our colleagues provide service for Hungary, Czech Republic and Slovakia in several fields: finance, people and payroll services, colleague and customer engagement, customer and product, enterprise analytics. Besides these, we have a modern Technology Hub developing software and applications used by millions of people – customers and colleagues – globally. Our young and dynamic teams are driving and accelerating changes on a global scale, so it is important for us to find colleagues that are open to learn and develop themselves. At Tesco Business Services & Technology we support our business in operating efficiently and serving shoppers a little better every day.
Roles and responsibilities
Provide support to Tesco colleagues
Troubleshooting, delivering great service experience
Forwarding maintenance issues to subcontractors
Take ownership of the issue
Escalate contacts efficiently
You will be great in this role if you have:
Graduate/ high school education
Advanced Czech or Slovak language knowledge
Intermediate English knowledge
Experience in Customer Service is an advantage
Basic Computer Skills
Experience in using MS Office (Excel, Word & PowerPoint)
Willingness to move to Hungary/Budapest
What we offer
Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career defining opportunities to all our colleagues. If you chose to join our business, we will provide you with:
Competitive Compensation package based on your experience and skills (Cafeteria, 10% shopping discount in every Hungarian Tesco store)
Career Growth is not just a cliché – we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
Solid Business Background with more than 100 proud years of company history
We are a Great Team and we are not fond of any formalities here
Modern Office with great location (e.g.: free parking)
Flexible Working policy (e.g.: home-office)
Language Allowance
