NIX Tech, a global supplier of software engineering and IT outsourcing services, is looking for a Junior Tech Support Engineer in its office in Budapest. You’ll be part of a team of professionals who are ready to find the best tailor-made IT solutions for their multinational clients in various industries and solve complex problems.
What we expect from you:
– Upper Intermediate/Advanced level of written and verbal English
– Computer Science education and/or advanced PC user
– University graduate or senior-year student (full-day work load)
– Psychological stability and high level of patience
– Able to work overtime and/or on holidays, if necessary
Will be a plus:
– Technical Support experience, particularly in PC and network troubleshooting
– QA experience
– Understanding of the main software development lifecycle
– Experience in international exchange programs or working with international staff
– Knowledge of System Administration and Networking
– Knowledge of Oracle SQL
Responsibilities:
– Assisting international clients
– Sending emails
– Investigating client reported problems
– Logging and tracking issues
– Conducting web meetings
– Creating and testing public solutions
What we offer:
– Stable long-term work environment;
– Comfortable office in Budapest (Váci Greens);
– Every necessary tool and device in the office will be provided to comfortably perform all project tasks: computers, meeting rooms, spacious modern kitchens with professional coffee machines, comfortable recreation areas with game consoles, board games, and a selection of literature for every taste;
– Paid English courses and conversation clubs;
– Opportunities for professional and personal growth;
– Mentoring program, internal and external professional training programs;
– Support and care from our friendly team.
