Main responsibilities:

Core model

Contribute to the Design, development, maintenance, simplification, optimization and improvement of core model processes in collaboration with Regional leads and Order Management Global Process Lead. Processes in Order Management core model include order taking, order acceptance, delivery and invoice processing. 
The Core Model mainly comprises processes, technology landscape, RACI, interaction model business rules and KPI’s. 
Collaborate on the change definition in policies and procedures supporting optimized and standard processes.  
Propose actions to accelerate simplification of our operations, introducing innovative and harmonized solutions.  

Core model adherence/audit

Build and maintain stakeholder relationships across all geographies and drive standardization of processes.
Lead the preparation, conduct, and follow-up audit across all geographies the core model adherence.
Oversee the process performance across the different geographies and provide input into how it can be further improved.
Review and discuss and support in approval of exceptions to the Core Model with the regions.
Ensure strong relationships with the teams through both solid governance, as well as informal and formal networking.
Utilize dashboards and other enhanced visualization capabilities to illustrate historical trends and document and report detailed observations, instances of non-compliance and improvement opportunities.
Global projects and initiatives

Ensure iO2C Core Model components are well understood to perform an effective implementation.
Deliver projects across all regions, notably technologies implementation.
Own the business case for the relevant project incl. its implementation impact within iO2C P&L.
Support neighbouring functions projects & other global initiatives impacting the Service Line. 
Ensure relevant data are available to support business case and on-going project reviews 
Collaborate in global projects (ex. ISHIFT) and neighbouring functions initiatives where Order Management process is applicable.

About you

Experience:

Must have 3 to 5 years of process knowledge of Order Management processes and related systems. Having knowledge of both domestic and export order management is a plus.
Good understanding of the overall Order to Cash and Supply Chain E2E processes.
Proven experience in Order Management activity & engaging 3rd parties.
Good knowledge of pharma business commercials, Trade Environment, Finance & business modelling.
Some experience in Project Management & process review.
Soft and technical skills:

Multicultural mindset – international exposure.
Excellent teamwork and interpersonal skills.
Ability to take initiative and overcome challenges.
Effective collaboration skills with peers, stakeholders and partners across the organization.
High capacity and willingness to learn about procedures.
Ability to successfully lead & engage indirect remote teams.
Adaptability to work in ambiguous, constantly changing situations, including flexibility in working hours to accommodate working with different regions/geographies.
Ability to develop high-quality presentations.
Strong customer orientation.
Strong Networking & communication skills.
Excellent organizational and planning capabilities.
Positive, open-minded, customer centric and problem-solving attitude.
Capacity to challenge the consensus, current state and to propose solutions.
Reliability.
Ability to cooperate transversally & successfully work in a transversal environment.
Innovation and creative mindset.
Strong leadership & influence capabilities.
Lead the change.
Good analytics skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
Hands-on experience of SAP (essential) in S4 Hana preferably, Order Management modules (advantageous).
Knowledge of Microsoft Office and expertise of MS Excel (essential).
Education:

Bachelor’s or master’s degree from a Business or Engineering school.
Languages:

Fluent in English.