Our multinational Shared Service client in Budapest (9th district) is looking for an experienced people manager for its Supply Chain Tower who will lead 3 people, will aim a best in class partner/customer experience within the given Supply Chain framework, will oversee and monitor the end-to-end Supply Chain operation steps within scope, and acts as first level escalation point for internal & external customers.

If you have 2 to 5 years management experience in Customer Relationship management in an international environment, have Supply Chain, Order Management background, speak fluent English and would like be a part of a well-organized and growing company, apply for this great opportunity.

Benefits:

• Value added processes, complex tasks
• Attractive work environment
• Good internal movement opportunities
• Corporate key client portfolio
• Home office opportunity
   

Your tasks will be:

·         Keeps daily meetings (Region meeting) with all relevant stakeholders and keeps up-to-date tracker of the actions

·         Takes decisions about Emergency Shipments

·         Gathers all relevant inputs from all stakeholders to the EMEA Control Tower meeting

·         Estimates revenue outlook for a given time frame each and every workday

·         Proposes better-fit Supply Chain solutions to reduce cost or to increase efficiency across the Region            

·         Estimates processable unit OL for the Region

·         Participates in the EMEA CT meeting and gives inputs to the CT manager with accuracy

·         Gathers customer escalations and takes the necessary recovery actions

·         Maintains the partner and country relationship within the Region by being the Supply Chain SPOC for the regional stakeholders

·         Highlights allocation requests

·         Operational co-ordination

·         Drives through projects upon request

·         Providing backup for the teammates when they are absent

·         Scope: Finished goods, hardware deployment, Spare Parts

·         Committing and delivering the agreed revenue for the Region

·         Providing data visibility on-demand

·         Delivering solutions to mitigate operational issues

·         Achieving the key performance indicators of the Region

·         Translating the Supply Chain strategy to Operations where applicable

Requirements:

·         University Graduate in Supply Chain, Logistics or Business Administration

·         2 to 5 years management experience in Customer Relationship management in an international environment

·         Any similar experience in Sales Administration/Order to Cash will be a plus

·         Ability to act quickly in case of issue

·         Pro-activity & autonomy

·         Well organized

·         Customer oriented

·         Rigorous in data management

·         Resistant to stress

·         Good Communication & interpersonal skills

·         Teamwork

·         Drive change management

·         MS Office skills. Very good knowledge of Excel required

·         Proven team leadership experience

·         SAP experience in Supply Chain modules would be a plus

·         English Advanced Working proficiency level

·         Any other European language would be a plus