Our partner is one of the world’s biggest IT services providers. They provide a multinational work environment where you can develop your language skills, meet other cultures and work together with colleagues around the world.
About the job:
- Handle customer requests
- Understand customers’ needs, provide positive experience to maintain and improve customer satisfaction level
- Troubleshoot IT related issues
- Provide remote support (via phone, email, chat)
- Administartive tasks
About you:
- A high school diploma.
- Proficiency in Italian at a business level (working/support language).).
- English at a communication level (for interviews, training, and internal communication)
- Previous experience in customer service
We offer you:
- Base salary + language allowance + cafeteria
- 3 days home office
- Private healthcare package
- Professional trainings
- Horizontal and vertical career options
Further information:
- Location: Budapest XI. district (2 days office/3 days HO)
