We make what matters work!
Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work.

What you’ll do:

Acts as a link between IT and end users, supports as a process analyst in the further development, maintenance and stabilization of systems in the areas of CRM, CPQ and MS PowerBi:
– Supporting the transition from Siebel CRM to SalesForce
– Mapping of the valid organizational and reporting structure in the system used (CRM/CPQ)
– Ensuring and optimizing qualitatively flawless customer master data in the subsystems (CRM/CPQ)
– Responsible for the mapping of sales and marketing processes in the CRM system and their further development (interface to IT/process analysis)
– Acting as a point of contact for end-user issues to modify sales and marketing processes
– Carrying out system tests and UATs to ensure a stable process flow (CRM/CPQ)
– Analyzing and solving incidents and problems at application level
– Operational operation of the CRM/CPQ applications (2nd/3rd level support)
– Solving faults and problems and implementing workarounds
– Analysis of existing PowerBi dashboards and modification/creation of operational versions from existing data sources

Qualifications:

– Bachelor of Arts Business Administration

Skills:

• Basic concept of an CRM System
• MS Office365 application
• SAP R3 basics
• Fluent speaking in German language
• Process and analytical understanding

What we offer?

• Benefits packages
• Challenging projects in dynamic collaborative team
• Flexible working solutions (home office) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role
• We make your aspirations matter – Eaton encourages internal promotion, whenever possible and we make your growth matter – We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
• We make your contributions matter – reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.