Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.
We make what matters work.

ESSENTIAL FUNCTIONS

Are you passionate about providing top-notch customer service and eager to work in a fast-paced, collaborative environment? We are looking for a dedicated Commercial Support Specialist to join our team and support our diverse portfolio of project-based customers.

Your Key Deliverables:

– Handle inquiries from customers and internal teams via email. Your excellent communication skills will shine as you provide timely and effective support.
– Take charge of order entry, price checking, and order clearing, ensuring compliance with Eaton’s policies.
– Oversee the full coordination of delivery and billing across multiple product lines, ensuring seamless project order fulfillment for our external customers.
– Assist our sales teams across EMEA and external customers with product/service order fulfillment, end-to-end order status management, repair/calibrationrequests, product changes or returns, accounts receivable collections, invoicing requirements..
– Apply established policies and procedures to resolve issues, using proactive communication across our internal network of multiple product lines.
– Promote Continuous Improvement: Foster an environment that aligns with Eaton’s goals and philosophy, encourages continuous improvement, and builds strong customer relationships.

Skills and attributes for success:

• Strong written and verbal communication skills in English and Italian
• Problem solving mindset
• Ability to work in a team
• Strong attention to details
• Proactivity and reliability
• SAP knowledge is an advantage

What EATON offers:

– Being part of a great team and gaining experience in a fast paced professional environment
– Possibility to stay with the company in the long term
– Home Office
– Modern Office Environment
– Intern Referral Program
– Volunteering opportunities
– Well-Being programs

Why is it cool to work for EATON?

– You can gain real life experiences in your field;
– You can get real responsibilities in your work;
– You can be part of a young and energetic team, where your voice and ideas matter just as much as anyone else’s;
– You can get to know a lot of people from all around the world;
– You can be part of entirely new and innovative projects;