French Speaking Electric Vehicle Technical Consultant

Prohuman Zrt.

Standszám:

B20

Are you an experienced Aftersales professional? Are you passionate about automotive, and would you like to work with a prestigious brand? Our partner is a leading global provider of business solutions for the automotive industry. We are looking for candidates who possess the technical acumen and the ability to provide an excellent level of service to retailers.

Feladatok
Provide information, technical advises and solutions, assess warranty claims to smart retailers, primarily via a ticketing system in retailer’s local language
Manage retailer enquiries via taking ownership of the cases until the final resolution or escalation within the defined lead times
Liaise with retailer personnel at all levels and ensure clear and correct communication
Analyse the request and identify the root causes and main technical or diagnostic issues
Assessment, administration and follow up of retailers’ warranty claims and pre-authorizations submitted electronically
Liaise with smart IT for the system issues resolution in line with the escalation process
Amit kérünk
You have relevant education in automotive, engineering, or electrical field
You must be fluent in French and advanced in English (any additional language will be a plus)
You are experienced with electric vehicle platforms, hybrid technology, aftersales, warranty management, IT or process management would be a strong advantage
You are comfortable dealing with technical documentation and tools
You have strong root cause investigation and analytical skills
You have a strong desire to help people and willingness to learn innovative technologies
We also welcome applications from recent graduates as well!
Amit kínálunk
Extensive onboarding program that will allow you to achieve the required qualification to perform on the job in line with the high standards of the OEM
Regular training and access to global career opportunities/career progression
Modern office situated in Budapest
A professional but relaxed working environment, as part of a welcoming and diverse team
Hybrid work: Flexible working environment, including work from home days

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2025. március 5. (szerda) 10-19 óra

2025. március 6. (csütörtök) 10-17 óra

BOK "A" Csarnok

(Budapest, Dózsa György út 1 .)

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