Lessons Learned Coordinator

Kostal Global Business Services Center



KOSTAL Group is a global, family-owned German company that develops market-leading solutions for the solar and automotive industries. The company was established in 1912 and employs about 20 000 people at 47 locations in 22 countries. In Hungary, KOSTAL is about to build its first business service centre to provide business support in IT, finance, procurement, master data, sales and HR fields. This will be a global centre with high value-added and complex processes which you can help to build.

Job Description:
Support plant in creation of Lessons Learned ticket as needed
Work with LL originator to validate the Lessons learned
Communicate regularly with LL originator on status and progress of LL
Review the Quality documentation of solved problems (so called „8D reports“)
Request and track changes in anchoring documents from Subject matter experts until implemented and published
Work with subject matter experts in their Functional area to embed the lessons learned in anchoring documentation , process standards , technical standards
Evaluation of effectiveness of Lessons Learned
Evaluate, if the applied corrective action fulfils the requirement to become a „Lessons Learned“ , and if yes, start the process by creating a „Lessons Learned Ticket“
Lead Lessons learned coordinators network globally (approx. 30 people)
Report to LL Regional Manager on status of LL in their Region and functional area
Track implementation of Lessons learned globally
Support the process until corrective actions are defined and implemented in our standards and processes, by inviting for meetings with respective KOSTAL experts and moderating them

Knowledge of automotive problem solving process (mainly „8D process“)
Basic knowledge of manufacturing processes in electronics / mechatronics
Good knowledge of the business process in their Functional area
Good communication skills in English
Good Self-Management
Teamwork/ Project management (each LL is a mini project)
Performance Motivation
Result Orientation
Change Management

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