Are you interested? Come and find us at stand D17
Come and work with us.
Do you want to be part of a team whose motto is Play Has No Limits?
Are you Slovenian native or fluent with strong Croatian communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Customer Support team.
Our client is a world market leader gaming brand of home video game consoles and production company.
As a customer service specialist in this project, your daily responsibilities will include:
- Respond efficiently and effectively to all customers’ enquiries within given timescales
- Develop and maintain a full technical knowledge of the client’s products and services
- Deal with all correspondence as requested/required
- Accurately log all calls and in line with procedures
- Responsibly maintain and update all job-related administrative forms
- Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
To succeed in the role, you will need to have:
- Native or Proficient level of Slovenian (C2)
- Native or Proficient level of Croatian (C1)
- Previous experience in Customer Service preferred
- Impeccable communication skills
- A calm, cool and level-headed attitude in every situation
- Excellent self-organizing skills
- A proactive approach and willingness to work on own initiative
- Ability to work under pressure, in order to achieve deadlines and KPI’s
- Ability to adapt to a continuously changing environment and procedures
- Knowledge of Microsoft Office Pack (Word, Excel)
- Must hold EU citizenship or valid work permit
- Be a local candidate or willing to relocate to Budapest, Hungary
Benefits:
- Coming from abroad? We help you with a relocation package
- Competitive salary, bonuses and cafeteria benefits
- Paid professional training lead by our professional trainers
- Stable and international company background
- Multilingual environment, native colleagues from more than 25 nationalities
- Become a member of a friendly team – a company culture where we respect our diverse and unified teams, where we are proud of our achievements
- Opportunity for personal development and learning – You can develop and grow within the company as a member of our career program
- Feel the good vibe in our company events or team building activities (Monthly Fun Day with activities, office massage, Christmas party, charity events etc.)
- Free coffee and tea
- Foosball and darts
- We ensure you in-house doctor, central located fancy&modern office and casual dress code
