What you’ll do:

At Eaton, we are modernizing the way we use data to accelerate our digital transformation. Join our Information Technology team and help positively impact our business through leading technologies, exciting and challenging enterprise projects, and new platforms. We are currently looking for an IT Business Analyst to join our team. This person will Initiate, Plan, Control, Execute, and Close project deliverables following Eaton-prescribed process to ensure business objectives are met within the Post Sales Salesforce space at Eaton.

Key Responsibilities:

– Participates in implementation/enhancement projects for Salesforce using Agile methodologies
– Partners with process owners and business users on requirements and practices
– Plays a key role in the entire project lifecycle from requirements to go-live
– Gathers and documents user stories using interviews, requirements workshops, site visits, business process flows, use cases, and scenarios
– Provides knowledge, guidance and industry best practices towards solution design on the Salesforce platform
– Works with architects and developers to transform requirements into Salesforce features
– Participates in unit testing and system integration testing to validate development meets business requirements
– Prepares for user acceptances testing by writing test scripts and organizing test data for end users
– Leads user acceptances testing events including managing/documenting bugs and enhancements resulting from testing
– Coordinates between development team and end users for bug retesting and resolution
– Prepares and provides demos as required to business process owners and other key stakeholders
– Supports Project Managers with identifying risks, issues, and overall status updates
– Collaborates with other IT teams across Eaton including ERP, Security, BI, Master Data Management, etc.

Your Qualifications:

Bachelor’s Degree from an accredited educational institution
3+ years of Business Analyst experience and 2+ years of Salesforce project experience required
Salesforce Administrator or Salesforce Business Analyst certification very nice to have
Substantial experience with Project Tracking software such as Jira, Azure DevOps, or Microsoft Project
Fluent Business English, other languages nice to have
Experience with DevSecOps principles
Experience with modern software development principles, including code management, test automation, APIs, microservices, and cloud services
Understanding of cloud software applications (SaaS), integrations, database-driven applications, network and application security
Understanding of integration and dependencies of involved systems globally for a division or function
Ability to communicate and present project status to the immediate management and stakeholders
Understanding of Scrum/Agile principles
Ability to travel up to 10%

What do we offer:

Benefits package
Challenging projects in dynamic collaborative team
Flexible working solutions
We make your contributions matter – reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies