IT Business Process Analyst – medior or senior

Euronet

Standszám:

B27

Description
The new colleague will be responsible for the support of Euronet’s bankcard and EFT transaction processing applications and services.

KEY RESPONSIBILITIES:

-Provide L2/L3 application and service support for the transaction processing production environment
-Understand and follow established company’s operational processes and practices
-Take ownership and work towards the closure of the incident and request tickets assigned to her/him
-Get familiar with relevant company’s products and components and their operational procedures
-Understand business, operational and technical requirements as well as solution design for production changes implemented
-Evaluate risks and dependencies of production changes, provide mitigation plan
-Work with internal and external clients, vendors, card organizations, various Euronet departments, divisions and individuals
-Provide after hours on-call support based on weekly schedule

Requirements
-University or College Degree
-Fluent written and spoken English
-Complex thinking in IT and business related processes
-SQL query writing
-Flexibility and reliability
-Strong analytical, critical thinking skills

It is an advantage to have experience in Bank card processing industry: bank/credit card issuing and processing, ATM driving, POS driving, Visa, MasterCard gateway operations
Knowledge of any card and payment middleware systems is an asset (for example Base24, Postilion, Vision+, Arksys, ITM, etc.)

Benefits:
-Professional and international working environment
-Opportunity to advance professionally
-Competitive salary package

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