Italian Speaking Service Desk Analyst Level 1

Tata Consultancy Services

Standszám:

B11

As a Service Desk Analyst you will thrive in:
• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

What you will bring:
• A high school diploma.
• Italian on a business level (working/support language).
• English on a communication level (for interviews, training, and internal communication).

… and your main advantages are:
• Experience in Service Desk, Help Desk or Customer Support roles.
• Ability to interact with customers and provide solutions.
• Windows, Office 365, and Network troubleshooting skills.

Some of the benefits you will enjoy:
• TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
• We provide a wide range of benefits, including a market-leading comprehensive private health care package.
• We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth.
• At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
• You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
• You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
• An attractive compensation package.

About your contract:
• Full time, indefinite.
• Working hours: 40 hours/week in various shifts.
• Legal requirements: You need to be to be currently eligible to work in Hungary.

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